Improving Management of Utilities
9D Analytics provides a framework, tools, and services to help your utility better define how to create value for stakeholders and rapidly improve performance to address key challenges.
A Systems Approach to Improvement Considers People, Process, and Technology
Improving Business Processes
In many utilities, documentation of business processes is lacking: knowledge about business processes resides mostly in the heads of individuals. Since 2017, 9D Analytics has collaborated with utilities to develop and share documentation of their business processes using consistent and standard notations.
Aligning Technology with Business Goals
Technology should enable the organization to achieve its business goals. In many cases, technology applications are siloed, with data scattered among different systems and difficult to access. 9D Analytics methodology and tools allow utilities to assess the maturity of its technology applications and quickly identify improvements that connect appropriate technology that achieves business goals.
Overcoming Resistance To Change
Our tools include assessments of organizational culture and workforce, as well as tools to assess the organization’s capabilities (and challenges) to successfully implement change.
About Us
9D Analytics team is dedicated to enabling and facilitating improvements in the organizations of our Utility Partners.
Mission.
Our mission is to apply the results of years of research on utility analysis and improvement, introduce effective methodology and tools for improvement, support our Utility Partners in their efforts, and enable peer to peer collaboration and sharing.
Vision.
Our vision is to improve management of utilities by implementing in a holistic way a structured, systems thinking approach that addresses utility improvement challenges.
Joining our initiative will enable you to:
* Access a library of shared business process models developed by your peer organizations.
* Document your own business processes in standard notation so that they can be analyzed and improved.
* Use tools to assess the maturity of your business processes, technologies, organizational culture, workforce, and change management.
* Use a standard methodology to integrate your technologies and align them with your business needs.
* Connect and collaborate with your professional peers in other water sector utilities.
Let's make a difference together.
When you connect with us, you are becoming a member of a collaborative network of utilities who are committed to improving management of their organizations.